Status Descriptions | LionWheel Help Center

Admins can change any status manually.
The organization can specify on which statuses companies can edit delivery details.
The organization can specify on which statuses the customers can edit delivery details when sending the verification link via SMS.

Status	Description	Notes
Unassigned	Initial status when a delivery is created in the system
Assigned	Automatically changes when the delivery is assigned to a driver, it can also be changed manually	You can disable this in Settings => General => Advanced.
Picked Up	Automatically changes when the driver scans the pickup in the app
Completed	Automatically changes when the driver presses the “Done” button in the app
Failed	Automatically changes when the driver presses the “Failed” button in the app	You can define a list of failure reasons in Settings => General => Advanced, then the driver will be able to select the reason from the list when pressing “Failed”
Canceled	A manual status that the organization can change when the shipment is canceled for any reason
Roundtrip	For deliveries with a roundtrip (both delivery and pickup from the customer)	For deliveries defined as roundtrip, the status means that the delivery has been delivered but the package has not yet been returned to the sender
Warehouse	When the package is supposed to go through the warehouse, we will scan the package into the warehouse using a scanner, the driver application or manually	Only for those with the warehouse feature
Out Of Warehouse	The status means that the delivery has left the warehouse for delivery to the end customer	Only for those with the warehouse feature
In Transfer	When moving packages between 2 warehouses	Only for those with the warehouse feature