Introduction

Welcome to LionWheel 🦁 Local Delivery Route Planner! 🎉

This 5-minute guide will help you get your local deliveries up and running.

What you will learn in this tutorial:

• Integrate your store orders to Deliveries on LionWheel
• Planning Routes
• The Driver App
• Customer Notifications

Let’s start!

Sync your store orders

If you connected a Shopify store, LionWheel automatically creates deliveries for your 20 most recent orders once the app is installed.
From now on, every new order on your store will create a new delivery on LionWheel.
Please note that LionWheel integrates with most of the delivery date apps, so the delivery will be on the right date.
You can also see all your orders and their associated deliveries: https://members.lionwheel.com/shopify/orders
There is also an option to pause the auto-sync, and you can control manually what exactly should be synced:

Plan routes for drivers

You can manage all your deliveries from the deliveries page, this page is divided into a list of the deliveries on the left and a resizable map to the right. On this page, you can select deliveries by either checking the checkboxes or drawing an area (polygon) on the map.

After assigning a driver to the deliveries, you’ll be able to plan their route from the Drivers Routes page by clicking the driver’s name.

The driver route page is again divided into 2 sections: the list to the left and a resizable map to the right.

In order to plan a route, you can adjust the start time, where the driver starts from, where the finish point should be and how long each stop is. Then just click on the “Optimize route” button - and let the magic happen.

After the optimization, each stop will have an ETA, and you’ll be able to easily print a packing slip, share ETAs and time windows with customers, and of course, invite the driver to download the driver app to start delivering 🚚

The Driver App

We support a native driver app for both iPhones and Android phones.
With the app, the driver can easily follow the route, update the delivery status and provide proof of delivery with a signature or a photo.

It’s so easy to invite a driver to use the app! Just click on the “Connect” button on the driver’s route page, and let the driver scan the QR code to download the app and connect instantly. You can also send them an invite via SMS or WhatsApp (invite links are valid for 60 minutes):

Once the driver logs in, they can easily follow the route stop by stop. Their progress will be reflected in real-time back to the admin app so it will be easy for you to make sure all your drivers are on track.

Customer Notifications

You can easily set up and personalize SMS notifications to your customers.
Just go to the Messages page and select from a variety of triggers and automations that include - sending smart time windows to the route, next in route message, delivery completion, proof of delivery, and many many more.