Apple iPhone - Click here to download from the App Store!
Android - Click here to download from Google Play!
After setting up a driver user, the driver will receive an SMS with their username, password, and a link to download the app. After downloading the app to their mobile device, they should enter their login details and connect.
It's recommended to ask the driver to allow the app access to GPS. This way, you can see their progress on the map in the route planning screen and view the location of each delivery completion on the map.
The app will open on today's date. You can move between dates using the arrows to see open tasks and those that have been completed.
When entering a delivery, there's a button for navigation via Waze. When pressed, Waze will open with the route to the address. You can also call the customer by tapping on the phone number displayed in the delivery details.
Pressing the map button will display the map with the driver's route and all points.
To mark a specific delivery as completed, enter the delivery and select 'completed' or 'failed'. For proof of delivery, you can take multiple photos, get the customer's signature, and write the name of the recipient. The driver can also add a note to the delivery.
Working Offline: If there's no internet connection, you can still work! You can mark deliveries as completed, take photos, and get signatures. However, be careful not to close the app until you reconnect to the internet, otherwise, the data won't be saved. Only when you've reconnected to the network and all details have been uploaded the driver can safely close the app.
Do you have any additional questions?
Feel free to contact us at support@lionwheel.com
