First, print the labels by clicking on the delivery number -> Print -> Label
- Open the driver app and tap the scanner icon in the top right corner
- Choose one of the options: Pickup, Delivery, Locate, or Warehouse Checkout
- After scanning the label, the system will automatically update based on your selection
If you find a package unexpectedly (e.g., under a car seat or in the warehouse) and don't know who it belongs to, don't worry! Simply choose the Locate option in the app, and the package details will be displayed.
To monitor your parcels scans (when scanned, by whom, and the parcel status):
- Click on the delivery number
- Click on "Scans"
Note: If the camera does not recognize the barcode, you can manually enter the barcode number.
We also support wireless scanners. To use:
- Connect to the scanner via Bluetooth
- Go to settings in the driver app
- Check the box to use an external scanner
Do you have any additional questions?
Feel free to contact us at support@lionwheel.com
